Page 145 - Grammar Class 08

Letter and E-mail Writingetter and E-mail Writingetter and E-mail Writing
3000
3 3 L L

To communicate our thoughts to someone who is far away, we write letters. Letter is a
written way to communicate our thoughts.

Letter can be classified in three types. They are:

Personal Letters Formal or Business Letters

Social letters and notes of invitation

G Informal or Personal Letters are written to relatives, friends and acquaintances.

G Formal or Business Letters are written to business houses, firms, Principals of school
and college, officials and to people who are not personally known to us. In such
letters, the language is polite, simple and clear. They are precise and to the point.

G Social Letters and Notes of Invitation: These letters can be both personal or official

according to the occasion. They include invitations, letters of congratulations,
condolences and letters of thanks.

Read the following letters given below:

1. Write a letter to the manager of Universal Publications for non-delivery of books.
22/180, Sadar Bazar,

New Delhi

April 15, 20___

The Sales Manager,
Universal Publications,

Pahar Ganj, New Delhi

Subject: Non-receipt of ordered books.

Sir,

This is to for your kind information that I had ordered some books from your
publications a month back. You had promised to deliver the order by the first week
of April. I am still waiting for my books to arrive. You have not responded to my
phone calls. Please, expedite the delivery or I will have to take some serious action. I

am sending you the copy of the receipt. Please, look into the matter and arrange
immediate delivery of the ordered books.

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